Peacock is a video streaming service from the NBCUniversal group. They feature films, television series, and sports programs on a freemium basis. Today, you will see how to delete a Peacock account in 1 step.
Basic users can access limited content with ads, while premium users can view unlimited content from NBC Sports, Hallmark, WWE, and other partners. Peacock TV currently has more than 41 million paid subscribers. The company serves customers in the United States, Europe, and Australia.
If you plan to delete your Peacock account, this post will guide you through a step-by-step process for canceling your Peacock subscription and deleting your account.
Contents
- 1 How to Delete Peacock Account
- 1.1 Step 1 — Cancel any paid subscription first
- 1.2 Step 2 — Back up anything you want to keep
- 1.3 Step 3 — Use NBCUniversal’s Individual Rights Request Portal
- 1.4 Step 4 — If you cannot use the portal (or non-US residents)
- 1.5 Step 5 — What to expect after you submit the request
- 1.6 Step 6 — If your account is tied to a third party (Apple, Roku, Xfinity, etc.)
- 2 FAQ
How to Delete Peacock Account
Canceling a Peacock subscription stops future billing. Deleting an account removes your profile and personal data. These are separate actions. The site lets you cancel in your account settings. Deleting requires a privacy request with NBCUniversal.
Step 1 — Cancel any paid subscription first
Follow these steps to cancel your Peacock subscription:
- Sign in to Peacock using a web browser.
- Open Account settings.
- Find Subscription or Plans & Payments.
- Select Cancel Plan and follow prompts to confirm.
- If you subscribed through Apple, Google Play, Roku, Xfinity, or another provider, cancel from that provider instead. Peacock’s billing page explains how to cancel and where to check the billing source.
Why cancel first? If billing stays active, a deletion request may not remove billing ties or stop charges from the third party.
Step 2 — Back up anything you want to keep
Take screenshots of your watchlist. Save any profile settings you want to remember.
Note your subscriptions and billing receipts. Deletion removes viewing history, downloads, and saved lists. NBCUniversal states that deletion can result in the loss of access to services associated with your account.
Step 3 — Use NBCUniversal’s Individual Rights Request Portal
Peacock accounts are handled under NBCUniversal privacy controls. Use the Individual Rights Request Portal to ask that your Peacock data be deleted.
How to submit the request:
- Open NBCUniversal’s Individual Rights Request Portal.
- Choose Delete My Information (or the closest option).
- Pick Peacock from the brand list.
- Enter your name and the email tied to the Peacock account.
- Fill in any verification fields. This may include a CAPTCHA.
- Submit the form and note any confirmation details.
The portal is the official channel for submitting data deletion requests. Use it even if you already canceled billing.
Step 4 — If you cannot use the portal (or non-US residents)
If the portal is unavailable to you, send an email to NBCUniversal privacy support at privacy@nbcuni.com.
Non-US residents should fill out and submit this form to delete Peacock data with the following details.
- Your full name.
- The email address on the Peacock account.
- A brief request to delete your Peacock account.
- Any proof of ownership they request.
NBCUniversal will review your request and respond to you within a few days. However, we cannot guarantee that they will delete your data for certain.
Contact their customer support via live chat on the Peacock website or social media accounts for further assistance.
Their social media handles,
Twitter: @PeacockTVCare
Facebook: @PeacockTVCare
Instagram: @Peacock
Step 5 — What to expect after you submit the request
You will get an acknowledgement after submitting the request. Deletion takes time. Some users report it takes several days or weeks to complete.
NBCUniversal may request additional verification before proceeding. Their privacy policy notes that deleting information may result in the termination of related services. Keep an eye on your email for updates.
Do not assume charges stop the moment you submit a deletion request. Confirm cancellation with any third-party billing provider you used.
Step 6 — If your account is tied to a third party (Apple, Roku, Xfinity, etc.)
If you used a third-party service to subscribe, your Peacock access and billing may be managed by that provider. You must cancel at the provider’s portal or app.
- Apple App Store: Cancel Your Apple Subscriptions.
- Google Play: cancel in Google Play subscriptions.
- Roku or Amazon: cancel in your Roku/Amazon subscriptions page.
- Xfinity/Comcast: manage Peacock via your Xfinity account or set-top box.
Peacock’s help pages and cancellation guides explain these scenarios and show how to check who bills you.
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